FAQ

How will my personal information such as my address, phone number and e-mail be used?

KALISONE respects your privacy. We will not use any information you provide to us for purposes other than to contact you about your order, or to notify you of products that we believe may be of interest to you.

What product guarantees do you offer?

Your satisfaction is KALISONE first priority. In the rare instance you are ever dissatisfied with your Bedwetting Store purchase; contact us for information about returns. We will gladly refund your purchase for unused items within 30 days, if returned undamaged in their original packaging. 

For health reasons, we cannot accept returns of used merchandise.

How do I know that my online order is safe?

KALISONE know through experience that everyone wants a safe, secure online store from a source you can trust. You can feel secure in knowing that we giving real location address and contact number that can be reach anytime. In addition, most credit card companies provide additional safeguards to protect your online transaction.

What shipping methods are used?

We currently ship via SKYNET and the Pos Laju Malaysia.